FAQ
Frequently Asked Questions
FAQ
Pricing & Subscription
How much does Naidis cost?
All core local features of the Naidis Obsidian plugin are 100% free.
For users who want cloud synchronization, the mobile companion app, and server-side article extraction, subscriptions are available at:
- Cloud Monthly: $1.99/mo
- Cloud Annual: $19/yr (Recommended — just $1.58/mo, save >20%)
- Free Tier: 20 cloud clips per month
What is the retention policy if I downgrade?
If you cancel or downgrade from Cloud to Free:
- Existing cloud clips remain readable for 30 days so you have full time to sync everything locally to your Obsidian vault.
- After 30 days, clips exceeding free tier limits are purged from R2 storage and D1 database rows.
- Your local Obsidian vault files are never touched or deleted.
How do I delete my account and data?
Account removal completely wipes all D1 database rows and R2 markdown blobs permanently. You can request deletion anytime via account settings or by emailing support@naidis.dev.
Technical & Data
Where is my data stored?
- Local Notes: Stored directly as plaintext Markdown files inside your local Obsidian vault.
- Cloud Sync: Clip metadata is stored in Cloudflare D1 and extracted article markdown blobs are stored in Cloudflare R2.
Is an internet connection required?
Local features (AI Chat with Ollama, PDF processing, Spaced Repetition review) work completely offline. Internet is only required for fetching web pages, downloading YouTube transcripts, and cloud sync.
Which AI model is used?
Naidis integrates with local LLMs (via Ollama). The default recommended model is llama3.2, which can be changed in settings.
Why use Rust?
To break past JavaScript plugin bottlenecks. The Rust core performs heavy tasks like PDF processing, tokenization, and parsing at native speed.
Compatibility & Installation
Which operating systems are supported?
Supports macOS, Windows, and Linux. A companion app is also available for iOS and Android.
How do I install Naidis?
Naidis is installed directly via our automated curl script, PowerShell installer, or through the Obsidian BRAT plugin. See the Installation Guide for details.
How do I report issues or get support?
Contact support@naidis.dev or reach out via our community channels.